Privacy Policy

Last updated: November 15, 2024

Schooliply (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully.

1. Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

Information you provide directly, such as your name, email address, phone number, country of residence, academic history, and intended study destinations when you create an account, submit an application, or contact us.

Application Data

Documents and information submitted as part of university or visa applications, including transcripts, test scores, identification documents, and financial information.

Usage Data

Information about how you interact with our platform, including your IP address, browser type, pages visited, and the date and time of your visits.

Cookies

We use cookies and similar tracking technologies to track activity on our platform and store certain information to improve your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage your university and program applications
  • To communicate with you about your applications, account, and our services
  • To provide you with personalized school and program recommendations
  • To connect you with partner universities, scouts, and educational institutions
  • To provide visa guidance and support services
  • To improve our platform, services, and user experience
  • To detect, prevent, and address technical issues, fraud, and security concerns
  • To comply with legal obligations and enforce our terms

3. How We Share Your Information

We may share your information with the following parties under these circumstances:

Partner Universities and Schools

We share your application information with partner institutions you apply to, including academic records and supporting documents necessary for admission decisions.

Scouts and Educational Consultants

With your consent, we may share your information with scouts assisting with your applications.

Service Providers

Third-party vendors who perform services on our behalf, such as hosting, analytics, and payment processing, under contractual obligations to protect your data.

Legal Compliance

When required by law, court order, or government regulation, or to protect our rights, property, or safety.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Application data is retained per the requirements of partner institutions and applicable laws. You may request deletion of your account and personal data at any time, subject to legal retention obligations.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to object to or restrict certain processing of your data
  • The right to data portability
  • The right to withdraw consent at any time where we rely on consent

To exercise any of these rights, please contact us at privacy@schooliply.com.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the countries where our partner institutions are located. We take reasonable measures to ensure your data is protected in accordance with this Privacy Policy and applicable law.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@schooliply.com
General inquiries: info@schooliply.com